1. Introduction
This Privacy Policy describes how ‘Electnology‘ (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, purchase our software products, or enroll in our online courses.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
Account Information:
- Name and email address
- Username and password
- Billing address and payment information
- Phone number (if provided)
Course and Product Usage Data:
- Course progress and completion status
- Quiz scores and assessment results
- Software usage patterns and preferences
- Learning preferences and interests
Technical Information:
- IP address and location data
- Browser type and version
- Device information
- Cookies and similar tracking technologies
2.2 Information You Provide
- Content you create or submit in courses
- Communications with our support team
- Reviews, feedback, and testimonials
- Survey responses
3. How We Use Your Information
We use your personal information to:
- Process purchases and deliver software and course content
- Create and manage your account
- Provide customer support and technical assistance
- Send course updates, product announcements, and educational content
- Improve our products and services
- Ensure platform security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in:
- Payment processing
- Email delivery and marketing automation
- Cloud hosting and data storage
- Analytics and performance monitoring
- Customer support tools
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and updates
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Account Data: Retained while your account is active and for up to 3 years after account closure Course Progress: Retained indefinitely to maintain learning records Payment Information: Retained for 7 years for tax and accounting purposes Marketing Data: Retained until you unsubscribe or request deletion
7. Your Rights and Choices
Depending on your location, you may have the following rights:
7.1 Access and Portability
- Request a copy of your personal information
- Export your course progress and data
7.2 Correction and Updates
- Correct inaccurate personal information
- Update your account details at any time
7.3 Deletion
- Request deletion of your personal information
- Close your account (some information may be retained as required by law)
7.4 Marketing Communications
- Unsubscribe from marketing emails
- Opt out of promotional communications
- Control notification preferences
7.5 Data Processing
- Object to certain types of data processing
- Restrict processing in specific circumstances
To exercise these rights, contact us at [admin@electnology.com].
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze website usage and performance
- Provide personalized content and recommendations
- Enable social media features
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
9. Third-Party Links and Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries where our servers are located. We ensure appropriate safeguards are in place to protect your information during international transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
The “Last Updated” date at the top of this policy indicates when the most recent changes were made.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [admin@electnology.com]
14. Legal Basis for Processing (GDPR)
If you are in the European Union, our legal basis for processing your personal information includes:
- Contract Performance: Processing necessary to provide our services
- Legitimate Interests: Improving our products and preventing fraud
- Consent: Marketing communications and optional features
- Legal Obligations: Compliance with applicable laws